Shipping policy
Delivery
We aim to deliver your order as quickly and seamlessly as possible. All delivery options, estimated timeframes and final costs will be clearly displayed at checkout before purchase.
Delivery Options
| Country | Delivery Option | Delivery Time | Cost |
|---|---|---|---|
| United Kingdom | Standard Delivery (Evri 48Hr) | 2–4 working days | £3.99 Free on orders over £80 |
| Express Delivery (Evri 24Hr) | 1–2 working days | £4.99 (orders up to £79.99) £3.99 (orders £80+) |
|
| Express Delivery (DPD 24Hr) | 1–2 working days | £7.99 (orders up to £79.99) £6.99 (orders £80+) |
|
| Australia | Standard Delivery | 3–15 working days | AU$8 |
| Express Delivery | 3–4 working days | AU$12 | |
| New Zealand | Standard Delivery | 3–15 working days | NZ$10 |
| Express Delivery | 3–4 working days | NZ$15 |
United Kingdom: Free delivery on orders over £80
Australia: Free delivery on orders over AU$150
Express delivery on orders over AU$150: AU$8
New Zealand: Free delivery on orders over NZ$150
Express delivery on orders over NZ$150: NZ$10
All duties and taxes are included in the final price at checkout.
Important Information
- Please allow up to 48 hours for order processing
- During peak periods, dispatch may take up to 5 working days
- UK deliveries are not made on bank holidays
- We do not currently deliver to BFPO addresses
Delivery times may vary slightly depending on location and customs processing.
We are unable to ship fragrances, diffusers or candles to Australia or New Zealand due to air freight restrictions.
International Customers
Customers in the United States are advised to shop via Juicy Couture USA.
